Death played a large role in my eventual conversion to Orthodoxy. Raised Evangelical, I had witnessed my own grandparents pass away with no preparation. They languished in their hospital beds, trying to pray as best they could. Their pastor came to visit them in the last few weeks, but all he did was pray for their healing and leave as quickly as possible. There was no confession, no prayer for the separation of the soul from the body, no wisdom on what to expect as their time came. As their final hours approached, our family simply gathered in hospital hallways and waited for the end. No incense, no candles, no prayers, no icons. Nothing to inspire, to comfort, to give hope of the Resurrection. Just hushed grief and a sense of dread at the approach of the unknown.
https://orthodoxreflections.com/the-dead-are-in-great-need-of-our-help/