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Maple Chronicles πŸ‡¨πŸ‡¦ Maple Chronicles πŸ‡¨πŸ‡¦ @maplechronicles Β· 2.81K subscribers
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πŸ‡¨πŸ‡¦ Telus workers forced to train their AI replacements

Telus call centre agents are now required to use AI co-pilots on 100% of retention calls, typing in customer questions so the machine can feed them scripted responses. When the bot screws up, workers submit corrections to train it. The kicker: they're doing this while watching 20,000 telecom jobs vanish over the past decade to automation and offshoring. One employee with over ten years at Telus admits what management won't β€” she's building the system that will delete her paycheque. Union reps confirm the fear is widespread and justified.

This is the globalist playbook in miniature. Hollow out the domestic workforce, offshore what you can, automate the rest, and gaslight employees into collaborating in their own obsolescence. OpenAI's Sam Altman already said the quiet part loud: call centres are first on the chopping block. Telus isn't using AI to help workers β€” it's using workers to perfect the AI that fires them.

🍁 Maple Chronicles
CBC Could AI replace the person helping you on the phone? | CBC News Some call centre agents at a major Canadian telecom company say they fear for their jobs as AI takes an increasing presence in their workplace. A Telus employee in B.C. says a company requirement to use an AI "co-pilot" on phone calls, part of a suite of…
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