💸 #Fiverr • #SellersBestPractices

Don't underestimate the power of order requirement questions (Part 2 of 2)

🔸 Impacts on conflict-free orders

We know that having unresolved order disputes can hurt your score. Thankfully, having clear order requirements not only helps to avoid issues but if and when they do arise, you’ll both have a handy reference that can help you clarify any discrepancies or misunderstandings so you can resolve your issues effectively.

🔸 Impacts on effective communication

This metric measures the quality of the communication between you and your buyer. Indications of negative sentiments and unfriendly or unprofessional tones from either side can truly hurt your ratings in this area. However, good and thoughtful requirement questions can prevent negativity from ever sprouting up. For starters, taking the time to truly read and understand the details of your client’s request means you’re already starting on a positive foot with them. Furthermore, having those details minimizes unnecessary back-and-forth communication and revision requests, reducing the likelihood of being penalized for ineffective communication.

So there you have it, a breakdown on how something as minor as the order requirements question can impact your success scores. If you have not already, I recommend taking the time to revisit your questions to see if they are thorough enough. While there are only two default questions on the page, we recommend that you have about fifteen.

Sure, setting up these 15 questions can feel a bit time-consuming, and reading through each answer might seem a little pesky, but the rewards of knowing exactly what your client wants will be worth it in the long run. Not only will it be an easier process for you and your clients, but your success score will thank you too!

For an example of how in-depth your requirement questions should be, take a look at the sample questions for a logo design gig in the comments!

Source: Fiverr

🔸 Part 1 • Part 2
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