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Plus Messenger FAQ Plus Messenger FAQ @plusmsgrfaq · 393K subscribers
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BUGREPORTS

When to send bugreport?

Only if following conditions are met:

1) Bug must be in latest version of Plus.
See @PlusMessengerUpdates to know which version is latest.
See tg://settings/plusdetails to know what is your current version.
If your Plus version is not latest, please update your Plus and see if bug is fixed in latest version.

2) Latest version of Telegram app must not be newer than Plus.
See @TGUpdatesChecker to know latest version of Telegram app.
See @PlusMessengerUpdates to know latest version of Plus.
If latest Telegram version is newer than Plus, please do not send bug report.
Wait for Plus to update to the same version as Telegram app.

3) Bug must not be in official Telegram app.
You can try Telegram app to compare before reporting bug to us.
If you find your bug in Telegram app, please report it to Telegram Bugs platform. You can look in bugs.telegram.org , similar reports to your bug might already exist.


What is a bugreport?

A bugreport is ONE message that includes ALL the following information:
• Actions: what you do before bug appears.
• Expected results: what you expect to get after actions.
• Actual results: what you actually get in app.
• Attach images or video if you suppose they can help developer to understand what the bug is.
• Click tg://settings/plusdetails and copy-paste into the bugreport.
• #bug hashtag.

Please note:
• 1 bugreport = 1 message.
If any information is missing, please edit your message to add it.
• See example of correct bugreport here: https://teletype.in/@plusmessenger/BugReportExample


Where to send bugreport?
To @plusmsgrchat group, please.
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