Welcome to the Maclear investor community.
Chat: https://t.me/maclear_ch
FAQ: https://faq.maclear.ch
Support: support@maclear.ch
Site: https://www.maclear.ch
Please check the FAQ and search the chat before asking — your question may already be answered.
Post #932
1.08K

🌟 3 ways to get help on Maclear, and when to use each
Recently we received a couple of questions about support options, so here's a quick rundown of what's available to you.
🌟 AI Assistant
You'll see it as soon as you land on the site (that orange button in the bottom-right corner).
It's trained on our knowledge base and can answer most questions about how the platform works. Type a specific question or just drop a keyword, and it'll suggest relevant topics. The best part: it's available around the clock, weekends included.
🌟 FAQ
If you prefer reading at your own pace, the FAQ has mini-articles organized by category: AutoInvest, Secondary Market, Bonus Offers, and more. About 90% of common questions are covered there. Available 24/7 too.
We're also updating it right now with new sections and better structure based on your feedback. Soon, we’ll share an update.
🌟 Support team
For anything more complex, you can reach our team via Telegram, or email. They'll dig into your case and loop in developers or other teams when needed.
Spotted a bug? Repayment issue? Dashboard acting weird? Write to them. They're available until 6 PM CET on business days.
• Email: support@maclear.ch
• John: @john_maclear
• Thomas: @thomas_maclear
• Wenzel: @wenzel_maclear
Plus, you can use the search in the Telegram chat. Type a keyword and chances are your question has already been answered. Saves you time.
🌟 One important reminder: our support team will never message you first on Telegram. If someone reaches out claiming to be Maclear support, don't engage.
We’re there to help — one message away.
Recently we received a couple of questions about support options, so here's a quick rundown of what's available to you.
🌟 AI Assistant
You'll see it as soon as you land on the site (that orange button in the bottom-right corner).
It's trained on our knowledge base and can answer most questions about how the platform works. Type a specific question or just drop a keyword, and it'll suggest relevant topics. The best part: it's available around the clock, weekends included.
🌟 FAQ
If you prefer reading at your own pace, the FAQ has mini-articles organized by category: AutoInvest, Secondary Market, Bonus Offers, and more. About 90% of common questions are covered there. Available 24/7 too.
We're also updating it right now with new sections and better structure based on your feedback. Soon, we’ll share an update.
🌟 Support team
For anything more complex, you can reach our team via Telegram, or email. They'll dig into your case and loop in developers or other teams when needed.
Spotted a bug? Repayment issue? Dashboard acting weird? Write to them. They're available until 6 PM CET on business days.
• Email: support@maclear.ch
• John: @john_maclear
• Thomas: @thomas_maclear
• Wenzel: @wenzel_maclear
Plus, you can use the search in the Telegram chat. Type a keyword and chances are your question has already been answered. Saves you time.
🌟 One important reminder: our support team will never message you first on Telegram. If someone reaches out claiming to be Maclear support, don't engage.
We’re there to help — one message away.
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