💸 50,000 subscriptions at risk of cancellation
That's how many active Tribute subscribers are at risk of losing their paid subscription every month — through no fault of their own.
And almost always, the reason is simple: at the moment of charge, there just wasn't enough money on the card.
The subscriber didn't forget about you, didn't lose interest in your content, and had no intention of cancelling. The next payment just didn't go through. In the past, nearly all of these subscribers were lost. That's exactly what we set out to fix.
Before, the system made one charge attempt within a single day. If it didn't go through, channel access was closed.
Now, if a payment fails, Tribute retries for 7 days in a row. That gives the person time to top up their card. We only remove a subscriber after a week, once all attempts have been exhausted.
What this means for you:
⭐️ part of your churn comes back on its own, with no effort from you
⭐️ no need to manually track failed payments or win people back
⭐️ a loyal subscriber stays instead of slipping away over a technical hiccup
There's nothing extra to set up or enable. It already works automatically for every subscription by default.
Retention is real money. And Tribute takes part of that work off your plate.
Have you noticed how many subscribers leave purely because of failed payments? Tell us in the comments how renewals are going for you 👇
Post #587
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