IBM в понедельник выпустили очень неплохой репорт «Designing the Thinking Organization».

«Умные организации» опираются на 10 capabilities, которые в свою очередь требуют от CHRO фокусироваться на 5 areas.

CHROs own what is inherently human, even in an AI world
1. Human + AI work accountability

CHROs redesign work—and the workforce it demands
2. Judgment in workflow processes
3. Work redesign
4. Workforce recomposition

CHROs advance skill growth and prevent skill erosion
5. Entry-level and career development strategy
6. Reskilling

CHROs shape the employee experience and culture that fuel growth
7. Gains reinvestment
8. Psychological safety
9. Performance and growth management

CHROs build trust in AI by making HR the proving ground
10. Trustworthy AI in people decisions

Сделал нам подробный текстовый разбор и аудио-саммари.