💡 How to save TON? Opinion 4: transparency

⚫️ Every Friday column #opinion can start with the words "what people complained about in TON this week." In recent days, there has been criticism of the prolonged pause of Meme Republic, the failed announcement from AlphaTON Capital and the approach to hackathons (which we'll cover later in more details).

⚫️ And although these are different stories with different participants, they have something in common. First, a beautiful announcement happens ("We took into account past problems with Memelandia" or "We invested in a promising company"). Then it comes to action, and problems surface. And in the end, people affected don't even know "why it happened and what to expect."

⚫️ This is reminiscent of previous screw-ups like "UAE visas," it damages the ecosystem's reputation and makes people shy away from it. To "save TON" it's needed to take action here. Of course, you can't just "never screw up." But here's what clearly can be done: improving communication when problems arise.

⚫️ People find themselves in an "informational vacuum". Okay, Meme Republic had to be suspended, it happens. But when will it be resumed? Will it be at all? What is happening with it now? If people invested in preparing for the contest, their money depends on it, and they are not given answers. Will people want to continue investing money in such a "vacuum"?

⚫️ Against the background of screw-ups and lack of communication, TON believers (literally a couple of the most resilient remaining) have a particularly hard time: in the absence of positive news from TON and TF, they have to search for/invent them themselves, for which they are systematically ridiculed. TF has forgotten about them, and the community laughs at them — it is natural that almost none are left.

⚫️ Okay, we've complained, but what exactly should be done? You can look at Cloudflare, which sometimes causes half the internet to go down. Of course, it's bad that this happens. But the company at least doesn't keep silent, it promptly signals everything, and then writes a detailed post-mortem, honestly explaining what happened and what has been done to fix it. So users have a sense of transparency instead of a vacuum, they have an understanding of what is happening. And here we would also like that.

🖊 As usual, the opinion is subjective. So feel free to explain in the comments why it is wrong.

@thedailyton