🧭 Specialization: IT Support
💼 Position: Remote IT Support / Systems Engineer (L2)
📍 Location: Tashkent
🕒 Employment: Full-time · Remote
📊 Experience: Middle · 3-5 years
🌍 Languages: B2+
💰 Salary: Will be discussed during the interview
📋 MORE INFORMATION
📄 Job Description:
The Remote IT Support / Systems Engineer (L2) will provide remote technical support to 40+ business clients, handling L1–L2 tickets, troubleshooting and resolving issues across Windows, Windows Server, Active Directory, Microsoft 365, networks, virtualization, backups, and basic Linux administration. The role also includes monitoring security alerts, maintaining clear technical documentation, and working within agreed SLAs.
The candidate must have 3+ years of hands-on IT support or system administration experience, English at B2 level or higher, strong troubleshooting skills, solid networking knowledge, experience with virtualization and backup systems, and the ability to work independently. A relevant IT degree or equivalent practical experience is required.
✅ Requirements:
Hands-on experience with Windows 10/11, Windows Server, Active Directory, DNS, DHCP, GPO, Microsoft 365 (Exchange Online, Entra ID, Intune, Teams, SharePoint/OneDrive), networking (TCP/IP, subnetting, DNS, DHCP, routing, NAT, VPN, VLAN, Wi-Fi), virtualization (VMware ESXi or Hyper-V), backup systems (Veeam or Synology), basic Linux administration (Ubuntu/Debian), RMM and remote access tools, security monitoring (Wazuh, antivirus/EDR), technical troubleshooting and root-cause analysis, ticket and technical documentation, and SLA-based support. Knowledge of PowerShell or Bash, ISO 27001/NIS2 aw…
ℹ️ Additional Information:
• Benefits: Long-term remote cooperation with a stable Lithuanian IT company Real variety: 40+ clients, different infrastructures Paid certifications after the trial period
• Working schedule: Monday - Friday, 10:00- 20:00
• Open positions: 1
• Start date: 2026-10-05