Кроме текста отчёта, в посте ещё немного комментариев.
In one discussion I had with a retired exec who used to work on autonomous vehicles, on incident management at Cruise vs. tech companies Twitter or Slack, the former exec said:
You get good at incidents given a steady stream of incidents of varying severity if you have to handle the many small ones. You get terrible at incidents if you can cover up the small ones until a big one happens. So it's not only funny but natural for internet companies to do it better than AV companies I think