Dear User,

We would like to inform you that due to a hardware failure affecting HINET hosting servers in Taiwan, some servers have experienced intermittent connection disruptions recently. We sincerely apologize for any inconvenience this may have caused.

The issue has now been addressed and relevant fixes have been implemented. We will continue to strengthen monitoring and improve overall system stability. However, there may still be occasional short-term interruptions.

If you experience any connection issues or service disruptions, please contact us through the support ticket system on our website, and we will assist you as soon as possible.

Thank you for your understanding and continued support.

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尊敬的用戶您好：

近期台灣 HINET 主機產品因硬體故障，導致部分伺服器曾出現數次連線中斷情況，對此造成您的不便，我們深感抱歉。

目前我們已針對該問題進行修復與相關處置，並將持續加強監控與優化穩定性。但此問題在短期內仍有可能間歇性發生，若您使用期間遇到連線異常或服務中斷，請透過網站工單系統與我們聯繫，我們將儘速為您處理。

感謝您的體諒與支持。