@Ensuring Official Middleman Terms of Service 🔒
Right of Refusal: We reserve the right to decline service to anyone without providing a reason.
Group Ownership: As the escrow service provider, our middlemen create and own all deal groups. We will never join group chats created by buyers or sellers.
Protection Against Deception: We reserve the right to withdraw from a transaction if we suspect any attempt to deceive us or either party.
False or Misleading Information: We hold the authority to cancel a deal and issue a refund if any provided information or pre-agreed terms are found to be false or misleading prior to deal completion.
Conduct & Respect: Any insulting, threatening, or disrespectful behavior directed toward our middlemen will result in immediate cancellation of the transaction.
Equal Treatment: All clients, whether first-time or returning, are treated with complete impartiality and equal priority.
Escrow Fees: Our service fee is strictly non-refundable and separate from standard network/blockchain transaction fees.
Payout Deductions: Upon successful deal completion, payout funds will be released minus our personal escrow fee and any applicable network fees.
Cancelled Transactions: If a transaction fails to complete for any reason, our personal escrow fee remains non-refundable and will be deducted from the held amount.
ETAs & Delivery Times: If a product or service cannot be delivered on the same day the transaction begins, an estimated time of arrival (ETA) must be communicated in advance so our middlemen can adjust the deal timeframe accordingly.
Timeframe Extensions: Timeframe extensions are subject to approval and can only be granted before a party explicitly requests a refund or payout.
Unresponsive Parties & Refunds: If an agreed deadline elapses without updates from the provider/seller regarding delivery status, we reserve the right to issue a full refund to the buyer.
Permanent Services: Reversals or recalls of permanent services before funds are released are strictly prohibited. "Permanent" refers to non-reversible services provided during our escrow session. Exceptions to service reversals (e.g., due to technical issues, system patches, or unforeseen circumstances) are only valid if explicitly disclosed and agreed upon before the deal starts.
Premature Handover: We accept no liability if parties proceed with a transfer or service before our middlemen confirm receipt of the funds.
Limitation of Liability: @Ensuring is not responsible for issues arising during or after a transaction. All inherent risks of the goods or services remain solely with the buyer and seller.
Zero Tolerance for Illicit Goods: We do not facilitate deals involving illegal, malicious, or fraudulent items. Disguised or fraudulent transactions will result in immediate service termination and forfeiture of funds (excluding innocent victims of fraud). Verification checks may be performed at our team’s discretion.
Neutrality & Third-Party Disputes: To maintain neutrality,
@Ensuring does not issue public warnings or intervene in third-party disputes outside our active escrow sessions, as past off-platform claims cannot be independently verified.
Non-Engagement with Assets: @Ensuring acts solely as an intermediary. Our middlemen will never take possession of, log into, or interact with accounts or digital assets involved in the trade.
Accepted Assets: We exclusively handle and hold cryptocurrency transactions, including NFTs and collectibles.
Address Accuracy: Clients are solely responsible for providing accurate receiving wallet addresses.
@Ensuring is not liable for losses resulting from incorrect address submissions.
Fund Release Authorizations: Funds will only be released upon explicit buyer confirmation or verified transaction completion. Please allow our middlemen adequate time to verify delivery without rushing the process.
Formal Release Triggers: Keywords such as "done," "secured," "release," or direct equivalents serve as formal authorization for our team to disburse funds.
