de desk accessories and office supplies of fixed proportions, such as:
Desk Lamps
Desk Mats
Pen holders

These products don’t require consultation and can be priced evenly.
On the other hand, suppose your store only has these three products that require custom pricing:
Executive Desks
Conference Tables
Sofa Sets

For this scenario:
Set Category Scope to Specific Categories.
Click + Add Categories.
Select “Executive Desks”, “Conference Tables”, and “Sofa Sets”.

Customers can now view the prices of and purchase desk lamps, mats, and pen holders instantly, However, custom furniture items based on the categories chosen will be displayed in Catalog Mode.
Decide How Prices Appear
So far, we’ve configured Catalog Mode such that users will see it for specific custom furniture products.
Now it’s time to set how those products look in your store’s frontend while Catalog Mode is active.
Custom furniture rarely has a single fixed price, so let’s hide prices for those products. Enable Hide Prices.
In the Price Replacement Text, enter an instruction like “Price on Request”, “Call for Price”, or “Request a Quote”.
Since these products aren't meant for direct checkout, enable the Hide Cart Header Icon to remove the cart icon and prevent confusion while browsing

At this point, visitors can purchase those small accessories, but need a way to contact you for purchasing the custom furniture. That’s where the inquiry button comes in.
Step 04: Replace Add to Cart with an Inquiry Button

Let’s imagine a customer is interested in ordering an “Executive Desk”.
They can’t buy it immediately because the price depends on the size and finish they choose.
Instead of the usual add to cart button, they should be able to find an alternative way to contact you.
For this, enable the Custom Inquiry Button.
There are three primary action types, each controlling what happens when a customer clicks it:
Pop-up Inquiry Modal: Customers request quotes without leaving the product page.
Page / Custom Link: Redirect visitors to a separate webpage (such as the Contact page on your site).
Direct Email (mailto): Open the visitor’s email client instantly.

Each type reveals its own set of options, and which one you choose depends on what level of communication you want your customers to have.
Even in the furniture store scenario, any of the three inquiry types could be utilized without issue.
Let’s go through the specifics of each, and you can decide which one works best for your business.
Option 1: Build an Instant Quote Form

Using a pop-up inquiry modal is the most complete solution for businesses collecting quote requests directly from product pages.
When a customer clicks ‌the inquiry button, a small form appears directly on the product page.
When selected, additional options become available:
Set the Recipient Email: This is where you enter the email address for receiving inquiries. If left empty, EasyStore automatically uses the store administrator's email configured in Store Settings.
Give the Modal a Clear Title: Insert the title of the modal in this field. For example, you can use titles like “Request a Quote”, “Contact Sales,” or “Product Inquiry”.
Enable Spam Protection: For security purposes, you need to select an anti-spam protection challenge for the quote modal:
Math Solving CAPTCHA (Built-in)
Joomla Global CAPTCHA (reCAPTCHA / Turnstile)

Ask for Useful Information: You can decide between a few Optional Form Fields that customers can provide. Such as:
Phone Number
Quantity
Message

For example, the customer seeking to order the “Executive Desk” can enter their contact number, specify the number of desks they require, and specify the dimensions and the type of finish they require.
Confirmation Message: Finally, enter the message that will be shown to the customer after submitting a quote request.
Option 2: Send Visitors to Another Page

If your store has a separate contact page, you could link that one as well.
Instead of opening a pop-up:
- Choose Page / Custom Link.
- Enter your consultation page URL.

When customers press the inquiry button, they w