Perspectives on retail and consumer goods | Number 8, August 2020 by McKinsey & Company
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Consumer insights
* Consumer sentiment is evolving as countries around the world begin to reopen
* How COVID-19 is changing consumer behavior—now and forever
* The great consumer migration: How US shopping behavior is changing
* What makes Asia–Pacific’s Generation Z different?
CEO perspectives
* Connectivity with the consumer: A conversation with Nick Vlahos about The Honest Company’s formula for growth
* Leading with purpose and humanity: A conversation with Hubert Joly
* Speak softly, make tough decisions: An interview with Alibaba Group Chairman and CEO Daniel Zhang
Consumer goods industry
* What got us here won’t get us there: A new model for the consumer goods industry
* Consumer organization and operating models for the next normal
* The next normal in consumer: Implications for Consumer Goods M&A
* The SG&A imperative in times of crisis
* How CPG companies can sustain profitable growth in the next normal
* Revenue growth management in the COVID-19 crisis
* Will innovation finally add up for consumer-goods companies?
* Accelerating the recovery in consumer goods through digital and analytics
Retail industry
* The next normal in retail: Charting a path forward
* Redefining value and affordability in retail’s next normal
* The next normal: Retail M&A and partnerships after COVID-19
* Adapting to the next normal in retail: The customer experience imperative
* Automation in retail: An executive overview for getting ready
* The end of IT in retail?
* Fashion’s digital transformation: Now or never
* How restaurants can thrive in the next normal
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