Internet Access at New High Worldwide Before Pandemic
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✨ Nearly six in 10 adults worldwide (56%) report access to the internet
✨ Access rates are highest in North America, Australia/New Zealand, and Europe, lowest in South Asia and sub-Saharan Africa
✨ Nearly four in five (79%) workers employed full time for an employer report access
➡️ A Majority of the World Has Access to the Internet
➡️ Digital Divide Narrower, but Remains
➡️ COVID-19 Adds New Impetus to Work From Home
➡️ Most Adults Working Full Time for an Employer Are Connected
➡️ Online Access Provides New Paths for Education and Healthcare
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Rising access to the internet enables many workers to stay connected and perform essential work functions remotely. Given the relatively smooth transition noted by some workers, some experts see working from home as a new normal that may continue to be adopted even after offices reopen. However, the growth of many digital features, including telemedicine, remote working and online education options, will remain constrained by the availability of reliable internet access in many countries.
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These results are based on face-to-face and telephone interviews with approximately 1,000 adults in each country, aged 15 and older, in 145 countries and areas in 2019 and 2020. For results based on the total samples, the margin of sampling error ranges from ±1.5 percentage points to ±5.1 percentage points at the 95% confidence level. The margin of error reflects the influence of data weighting. In addition to sampling error, question wording and practical difficulties in conducting surveys can introduce error or bias into the findings of public opinion polls.
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