💸 #Upwork • #UpworkUpdates

Upwork Expands AI Innovation and Unveils New Solutions for Better Work Outcomes with Upwork Updates Fall 2024 Release

Upwork released a collection of new products, features and partnerships to transform how businesses and professionals find each other, hire, collaborate, manage and pay for work, as part of Upwork Updates: Fall 2024, Upwork’s semi-annual product release.

🔸 Delivering Work Outcomes with Uma, Upwork’s Mindful AI

Upwork Updates: Fall 2024 is headlined by the expansion of Uma's capabilities across the Upwork experience, including new avenues for businesses to find and hire the right highly skilled professionals and for freelancers to get matched with projects that best fit their expertise.

Uma, Upwork's Mindful AI, will power two new experiences that streamline and enhance the matching and hiring process between clients and freelancers:

▫️ For freelancers, Upwork is rolling out the ability for Uma to create tailored proposal drafts, leveraging custom AI models trained on winning proposals, to help them stand out and win more work.

▫️ For businesses, Uma will identify top freelancers that align most closely with project needs and evaluate proposals, providing a side-by-side comparison that shows how professionals’ skills and experience fit the job post.

🔸 Further Enhancements to Find and Hire the Right High-Quality Talent

To increase clients’ flexibility and confidence in finding and hiring high-quality freelancers, Upwork introduced Upwork Business Plus. Clients using the Upwork Business Plus plan have instant access to Expert-Vetted talent—the top 1% of pre-screened talent on Upwork—and the Upwork team helps connect the client with shortlisted professionals for their project within two business days. Upwork Business Plus also includes personalized support and simplified billing and invoicing with net-30 payment terms, all without any upfront costs or ongoing subscription fees.

To help connect clients with the right specialized freelancers, Upwork also added Webflow, General Assembly, Bubble, Smartsheet, and more to its Partner Experts program, providing clients access to curated collections of trusted, proven experts on Upwork deeply experienced in working with the partners’ specific technologies.

To help clients more easily find and hire quality talent for their projects, Upwork introduced Featured Jobs with prominent placement of job posts that are likely to be seen by more candidates.

To help freelancers surface themselves to clients, Upwork expanded Boosted Profiles, a paid feature that promotes a freelancer’s profile visibility in a targeted way that increases their chances of getting hired. Boosted Profiles can now appear in more places, including Upwork’s primary search and at the top of the list of relevant talent shown to clients after they post a job. In parallel, Upwork added a new way for freelancers to make their proposals stand out with video introductions, which allow them to record a guided video showcasing their profile and skills.

🔸 Expanding Work Management and Payment

Additional Upwork Updates features and functionality make it easier and faster for freelancers to get paid for the high-quality work outcomes they’re delivering, find their next project, and manage the businesses they’re building on Upwork.

Upwork’s Job Success Insights gives freelancers insight into their Job Success Score (JSS), helping them understand, build, and maintain their reputation on the platform. Job Success Insights includes an up-to-date Job Success Score and health range, JSS requirements and factors that impact the score, as well as actionable tips to improve JSS.

Upwork has also partnered with Venmo, giving U.S. clients more flexibility and payment options on the marketplace, making it even easier, faster and more efficient for them to pay talent for their work.

For the full list of announcements and to experience the innovations from Upwork Updates: Fall 2024, please visit: www.upwork.com/updates/fall-2024.

Source: Upwork

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