Post #1101 3.08K Oct 18, 2019, 09:53 UTC Небольшая статья в блоге Intercom про то, как избежать выгорания при on call дежурствах на их примере.http://amp.gs/qmPd#oncall #intercom Inside Intercom How we fixed our on call process to avoid engineer burnout Ensuring that Intercom has great uptime requires a rapid response when things go wrong. This is how we developed an effective, sustainable on-call engineering process.