Ever run into an issue and had no idea who to email? A question that bounced between three offices? An idea for improving student life that never reached the right person?
That ends today.
We're launching a built-in Support system inside the CAU App — one direct line between you and the team that can actually solve your problem. Open the app, describe what you need, and we take it from there.
⚙️ How it works
1️⃣ Open the CAU App → go to Support
2️⃣ Choose the department that fits your request
3️⃣ Add a short subject and describe your issue
4️⃣ Submit — and receive your personal Ticket Number 🎫
5️⃣ Follow the progress anytime under Support Requests:
🟡 Pending — we've received your request
🔵 In Progress — the department is working on it
🟢 Resolved — your issue has been handled
⏱️ You won't be left waiting in the dark — most requests receive a first response within 48 hours.
📲 Open the CAU App and try it today.
🎓 Central Asian University