⚡️ Customer Success Manager
▪️ Eleken.
▪️ $1500
▪️ Remote
About the company:
We are a UI/UX design agency for SaaS, and we don’t “make things pop,” but we make them work.
What you’ll do:
- Stay in touch with active clients and ensure a smooth collaboration
- Run quarterly NPS calls to collect qualitative feedback
- Collect testimonials and reviews on platforms like Clutch and LinkedIn
- Conduct exit interviews when clients leave
- Control the invoicing process and ensure timely payments
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Post #7559
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