Ledger reminds users to resolve device-related issues through official channels, and warns against trusting direct messages or phone calls that request mnemonic phrases.

Hardware wallet Ledger’s official customer service account posted that its team is responding to user inquiries through all official channels. The account reminded users to submit device-related issues directly to official Ledger Support for one-on-one verification. Customer service emphasized that Ledger will never proactively call, send direct messages, or request the 24-word mnemonic phrase—any such request constitutes a scam, and advised users to use Clear Sign to verify transactions wheneve

@tonmelonfest