Post #423 3.89K Sep 18, 2016, 13:06 UTC Forwarded from Antonio http://blog.usabilla.com/faking-interaction-placebo-ux-design/ The latest Voice of Customer and CX trends | Usabilla Blog Idiot Buttons: The Placebo in UX Design - The latest Voice of Customer and CX trends | Usabilla Blog People love control. Yet in an age of automation, this is being lost. The placebo keeps people happy, providing an idea of control where there is none.