The Words You Use

Have you ever been in the meetings where people say the same thing in different words and still don’t understand each other? Or maybe you were in another situation: you explain something, but the audience doesn't get it, then someone else repeats the same idea and surprisingly it clicks.

Strangely enough, it all comes down to the words you use.
Words reflect the picture of the world in someone’s head.

To make communication effective, pay attention to what a person says and how they say it, what definitions they use and what terms they like. If this is someone you work with regularly, you can do a deeper analysis and understand what is important for that person and why.

Then start using the same terms, metaphors, and definitions. If you fit into a person’s picture of the world, then it become much easier to share your ideas to that person. You start talking on the same language using the same vocabulary and stop wasting time on pointless arguing .

#tips #communications