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[Indeed]
Shifting Modes: Creating a Program to Support Sustained Resilience
Originally published on InfoQ. Imagine for a moment that you work at a company that continuously ships customer-facing software. Say that your organization has managed to do the impossible and stopped having any serious incidents — you’ve achieved 100% reliability. Your product is successful
Indeed Engineering Blog Shifting Modes: Creating a Program to Support Sustained Resilience - Indeed Engineering Blog If your org considers incidents avoidable or disruptive, you'll need to change more than the retrospective process to achieve sustained resilience.
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