📃The Art of Troubleshooting

https://pretalx.devconf.info/devconf-cz-2025/talk/DC9XWT/

- the book https://artoftroubleshooting.com/book/
- there are 2 mindsets: expert & fixer
- the systems are too complicated our days
- compare working & affected envs to detect the difference
- rubber duck debugging works because the brain switch to another mode. Nowadays AI can be used instead of the duck
- stay curious to learn new debug techniques and train your brain
- not possible/make sense to fix all the problems
- Troubleshooting is explaining the discrepancy between what you expect and what you observe
- every fix is an attempted fix
- did it work before?
- separate facts from assumptions. Use AI prompt: how to verify that …
- have set of possible causes and theories
- ask yourself and clients: what are you trying to achieve? Maybe you are fixing the wrong problem
- isolate/compensate the root cause
- happy fixing


#devconf #debug #conf