Re: If coding has been solved, why does software keep getting worse?

The answer, of course, is that the taste-making apparatus inside the typical tech company is now entirely imposters (non-technical, non-power-users), who continue to LARP as visionaries.

The people who notice broken or degraded behavior (devs and power users) and conceive of good designs are not in charge of what goes into the product.
So you shouldn't expect it to get better, only to continuously change so that the imposters can point to a difference that they were responsible for, knowing that upper management also has no idea whether that difference was actually an improvement.

The solution is to gut your product org, replace management with leading engineers, and hire some of your most fanatic users. They don't need to do anything other than give their opinions, and use the product every day. Put them in a room with your top engineers, and the software will mysteriously get better.

All of this was obvious decades ago, but now everyone wants to have a do-nothing job at a tech company, and to help their friends get one too.
The result is imposters everywhere; "imposter syndrome" was brought into the vernacular to normalize a lack of expertise.
"No one knows what they are doing, it's okay to not know how to do your job". That's what your (product) manager tells themself in the mirror each morning. Turns out: skill predicts quality, and an org ships quality proportional to the skill of the decision makers.

alphazard, 6 hours ago