This week, we’re pressing pause on all game hours. Why? Because your concerns come first. We’ve been reviewing every piece of feedback, and today, we’re addressing key issues head-on:
🔥 Where We’re At
1. Solera Incident (Top Priority)
We’re aware of potential fund impacts. Rest assured: affected users will be made whole by the Solera team. If you believe you were impacted, please head over to the Solera discord and submit a ticket.
Our commitment: Your assets are non-negotiable.
2. Plume Points (PP) System Fixes
🔹 Clarity incoming: A deeper look into PP drops later (no more confusion!)
🔹 Lost PP? We’re auditing all accounts – missing points will be restored, do not worry. If you still are missing any points by the end of the week, please submit in a ticket.
3. Wheel Spin Bugs
🔹 Rewards ARE processing (even if UI doesn’t show them).
🔹 "Infinite spin" bug: We're actively looking into this, and deploying a fix soon.
🛠 What’s Happening Now
🔸 All hands on deck: Eng team is hyper-focused on stability.
🔸 Game Hours paused: We’re redirecting resources to stay ontop of any ongoing or new issues.
"Goons in control" isn’t a slogan, it’s our covenant. When fires break out, we don’t hide. We hand you the extinguisher and fight alongside you.
This isn’t the week we planned, but it’s the week where we prove exactly what Plume stands for: you.