We use only one account to respond to users in channels: @mrkt_help_service
This is the only official account authorized to contact you or respond on behalf of MRKT.
We strongly recommend resolving all questions exclusively through our support bot: @mrkt_help_service_bot
If another account contacts you claiming to be an MRKT employee or helper, or asks you to provide personal information, transfer funds, or take any action, do not reply or send anything. Please contact our support bot immediately and report the account.
Stay safe and always check who you are communicating with 💛