Folks! Regarding all the issues you faced — find your question here and get the answer you need!
Nomis App FAQ ⚖️
1. How much are the gas fees for minting an SBT?The fees are around $0.50-0.70, depending on the network load.
2. Why isn’t the app working or is it working slowly?We are experiencing high traffic, so our servers are under heavy load. Please be patient; our development team is working on it!
3. Why is my transaction pending for too long?One potential reason could be that you set a gas fee too low for the TON network to process. Check your transaction later. If it remains pending for more than 24 hours, please raise a support ticket in
our Discord.
4. I've minted my Score, but the Nomis app doesn't acknowledge it in the task list. What should I do?
This is a known issue with the indicator affecting all users. It will be resolved soon. Thank you for your patience!
5. The mint button isn't working. What should I do?This issue is affecting all users. Due to the rate limits of an external API, the signature needed for minting data is not being formed. We are working on a fix and it will be resolved soon. Please wait for the update.
6. How often does the TON Score update?The answer can be broken down into the following points:
- The TON Score updates every 24 hours from the last performed transaction.
- When you click “Get Score,” you retrieve its value off-chain, which can later be minted as an SBT.
- Once you mint the TON Score, it retains the last score value you had before minting. To update it on-chain (in the SBT’s metadata), you need to use the “Update” button. This action also requires gas fees as it is an on-chain action, just like minting.
7. How can I increase my Score?Be active on the TON blockchain: make swaps, deposits, withdrawals, buy NFTs — engage in more on-chain activities. Don’t forget the specifications mentioned in the previous question.
8. What is the point of minting TON Score?Most utilities for the TON Score can be found on ScoreFront, a platform where Nomis Score holders can get rewards based on their on-chain reputation, such as airdrops, point multipliers, whitelists, etc. As more projects adopt TON Score, you can unlock more personalized offers and experiences!
9. Why do I need to pay for gas if the TON Score is free?You pay gas and storage fees to the TON Blockchain to process your transaction, collect your on-chain activity, and store it on the blockchain. We can't remove this fee as it is a requirement of the TON blockchain. Nomis earns nothing from this fee, but we have removed the minting price for the first 1 million users.
10. Why my TON wallet (e.g. Tonkeeper) doesn’t show TON Score SBT?A: Usually this happens to newly minted/updated TON Score, it'll be shown in your wallet within ~24h though. There's nothing wrong with that, and this comes due to the data structure of TON blockchain, as well as how often the wallet application you use requests up-to-date onchain data.
10. Who can I contact for a partnership proposal?Please reach out to us via the #partnership ticket in
our Discord server.
⚠️ IMPORTANT! If your question isn't answered here, please contact our support team for assistance!
Now you're good to go! ⚡️
