Prosus built 60,000 AI agents across 40,000 employees in 18 months - and published what they found, no vendor spin attached.

- The classic 80/20 holds for agents too: just 2% drive most of the business impact - the same 20 use cases (message triage, custom reports, churn tracking) keep getting rebuilt independently across teams
- Productivity splits into three tiers - 82% save under 20 hours/month, 17% save 20-173 hours, and under 1% operate at a different scale entirely
- One agent-run affiliate marketplace is projected to hit $83M in annual revenue - usage is free under 200 requests/hour, above that needs departmental sign-off

Rare independent data point on agent ROI (not a vendor pitching agents) - useful as a benchmark for what real scale looks like, not a how-to guide.

https://www.prosus.com/~/media/Files/P/prosus-corp-v2/documents/the-coming-age-of-ai-colleagues.pdf

📎 Read also:
→ Deloitte: only 11% of companies run AI agents in production
→ Kanwas - open canvas where AI agents share the same context
→ KanBots - kanban board that dispatches an AI agent per card