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Maple Chronicles 🇨🇦 Maple Chronicles 🇨🇦 @maplechronicles · 2.81K subscribers
Post #4719 344
🇨🇦 Longer waits, fewer Canadians, more Morocco

Rogers customers are already sitting on hold for nearly three hours, so naturally the telecom giant decided the fix was to cut front-line staff and hide the number. Even better, this is the same company that, during the 2023 Shaw merger, bragged about delivering 100 per cent Canadian-based customer service. Now it will not deny reports that jobs are being shifted to Morocco, while spokesperson Zac Carreiro babbles about digital tools and self-serve, as reported.

This is the Canadian corporate model after the Trudeau years: protected oligopolies, captive consumers, patriotic branding for regulators, then offshore the work anyway. Rogers takes money from Canadians, benefits from a market rigged against real competition, and repays the country with layoffs, secrecy, and chatbot slop. The merger class always sells national champions and delivers globalist extraction. Fewer Canadian jobs, worse service, and another lesson in what happens when sovereignty gets handed to monopolists in maple wrapping.

🍁 Maple Chronicles
CBC Despite long customer wait times, Rogers quietly cuts front-line telco service jobs | CBC News Rogers announced the closure of six radio stations last week, laying off 230 people. But it didn’t mention that it was also laying off front-line telco customer service agents. The company won’t confirm how many jobs are disappearing, nor will it address…
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