Airbnb just responded to "reviewgate"

The replies here are literally hundreds of people who got their reviews removed directly contradicting what Airbnb says here

The "policy" they have seems to be to remove a guest's review and rating whenever a host asks for it

I don't get why they don't just fix this? Everyone would love to see Airbnb have honest reviews and ratings you can trust

Short term you might get more bookings if everything is a 4.5 or 4.99 but long term people discover it means nothing and they can't trust your platform and they leave elsewhere

I think they're in some internal gridlock by MBAs who want to see revenue go up, not realizing that they're destroying a company

I hope they fix it!

𝕏 https://x.com/levelsio/status/2107417249216679999

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