"Tech debt causes slowness. Slowness creates pressure. Pressure creates more tech debt. If your diagram has no loops, you probably haven’t looked hard enough. Chains are comforting because they have endpoints. Loops are uncomfortable because they don’t. That discomfort is the point!"
Ask “what conditions made this likely?” rather than “what caused this?” This shifts the question into something systematic, rather than looking for a silver bullet.
Every system has holes (incomplete tests, ambiguous runbooks, technical debt, etc). Individually, none of them are “the cause".
The incident happens when enough of them line up at the same time.
The Root Cause Fallacy In which framing it as a root cause means you've already lost
#мысли_вслух #процессы