There are four approaches to saying No:
• Direct: Thank, decline, and express interest.
• Redirect: Refer to someone else who is better suited for the ask
• Change Their Perspective: Is this ask phrased correctly? Does it really need me?
• Stonewall: Ignore, and follow up a few days later.
Other relevant tips:
• Communicate boundaries to be clear on expectations
• Involve your manager if needed
• Set up focus blocks so no one can bother you
• Scale yourself through notes and wikis
• Manage your reputation carefully – say “No” often but “Yes” sometimes!
Говори "Нет" правильно.
Неумение вовремя сказать "Нет", равно как и злоупотребление им - продолбы, которые мешают превращению в хорошего менеджера и инженера. В первую очередь из-за возможной потери фокуса и/или внесению смуты в общие задачи.
#развитие