Don't worry, your credits are safe. Please try again with a different image or come back a bit later.

📋 Most Likely Causes:

1. The model option wasn't selected (This is the most common reason).

2. The uploaded file isn't in a supported format.

3. We're experiencing a temporary technical issue.

🛠️ How to Fix It:

If it's Reason #1:

1. Tap the "Models" button at the bottom of the screen (see Screenshot 1).

2. Choose a category (e.g., "Fresh") — Screenshot 2.

3. Select a model — Screenshot 3.

4. Click "Upload Photo" and select your image — Screenshot 4.

If it's Reason #2:

Please ensure you are uploading a photo directly from your device's gallery, not sending a document file.

If it's Reason #3:

If the issue persists, please contact our support team at @dpf_adm.