How to Secure a PSN

Changing your password or email on a PSN may lead to a lock and ask you to enter the date of birth, knowing it in advance could save you from this kind of situation.

1. Verify the Date of birth

Go to the Sony website and log in to your account. Navigate to "My account information" and check or change your birth date. Note it down.

2. Change the Email

Visit the Sony website and go to Account - Security. Click on "Modify" and enter your desired email address. Remember to keep a record of the old email.

3. Change your password

On the same tab, click on "Change password". Create a strong password with a minimum of 8 characters.

4. Family Management

Check if your account is part of a PlayStation family by going to "PlayStation Network" and clicking on "Family Management". Ensure that no family members are displayed. Remove any if necessary.

5. Device Management

In the "Device Management" section, select "PlayStation Consoles" and disable any remaining connected consoles.

Additional Tips

- Set up a security question and store the answer safely.
- Add prepaid PSN payment method.
- Take screenshots of PSN purchase history, including transaction details.

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