projec-hive.io
Senior Community Manager
Full Time, 5/2
Remote work, comfortable start of work with orientation according to your time zone
Responsibilities
• Lead the strategic planning and project management for the community and social media strategies • Ensure the production of community assets - in collaboration with the development teams - such as videos, articles, livestreams, interviews, etc • Engage directly with fans on social media, keeping them motivated and engaged daily • Foster and maintain a safe and welcoming environment for a game community • Post, update, monitor, and engage with forums on multiple platforms, including emails, Telegram, Discord, Twitter, Instagram, Facebook, Medium, Reddit amongst others • Manage, and support a team of Discord volunteer moderators • Utilize platform and audience data to continually optimize how we can successfully engage our community • Stay up to date on the latest social media/Discord trends, features, and topics of conversation • Conduct surveys, research, and feedback from the community on issues and trends affecting the player experience • Manage relationships with journalists, content creators, influencers and key stakeholders • Create external facing communications and press releases • Oversee regular media relations activities including media and influencer outreach, collection and analysis of press coverage • Maintain a positive community presence and reputation
Qualifications
• C1 - C2 English • A minimum of 3 years professional experience managing online communities and developing strategic plans in the video game industry • Great communicator with strong interpersonal skills • Extensive knowledge and experience in social media platforms (Discord, Reddit, Twitter, Telegram,etc.) • Energized by being an official spokesperson, enjoy public speaking, and are a natural storyteller • Proficiency with email marketing tools (e.g. Aweber) and social media scheduling tools • Writing skills: you need to have a passion and flair for chatting with community members, as well as writing professionally to the press, influencers, and in social media • A high level of maturity, a strong work ethic and a professional attitude • Worked on at least one game launch in a Community Manager capacity
Pluses
• Experience with digital asset creation (video, photo, podcasts, etc.) • Ability to conduct presentations and appear in front of the camera • Spoken Russian➡️ @andreygustomesov