Interpersonal Communication

01 - Introduction
- Interpersonal communication
- What you should know

02 - Communicating with Your Colleagues
- How to make requests effectively
- When to use the phone or send an email
- How to interpret nonverbal cues

03 - Communicating with Your Supervisor
- How to manage expectations
- Get the guidance you need
- Ask your boss the right questions
- Know when to listen and when to speak

04 - Communicating in Tricky Situations
- Communication and cultural differences
- How to handle an interruption
- How to respond to critical feedback
- How to communicate as an introvert

05 - Conclusion
- Investing in communication skills

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