Critical Thinking

01 - Introduction
- Welcome to critical thinking

02 - What Is Critical Thinking
- The importance of critical thinking
- Distinguish causes vs. consequences
- Break big problems into small ones

03 - Thinking the Problem Through
- Define the problem statement
- Understand the real question
- Ask focusing questions
- Examine past efforts
- Use new lenses to think critically
- How to find root causes

04 - Using Critical Thinking Tools
- Challenge how the business operates
- Use the five whys of critical thinking
- Answer the seven so-whats
- Use the 8020 rule to think critically
- How to successfully conduct analysis
- Consider the implications of answers

05 - Practice Critical Thinking
- Teach others how to think critically
- Common pitfalls when solving problems

06 - Conclusion
- Apply critical thinking every day

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