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Post #192 380
非常棒的 Kinder Engineering,分为四个部分:

1. 异步交流
2. 诚实面对
3. 心理安全
4. 给予反馈

好像还没有中文版翻译,有空折腾一下吧

其中下面这些对我特别有启发

On the other hand, kindness is about taking a more active role in someone and being invested in helping them — it’s about the idea of meeting them where they are to help them. 

People much prefer long conversations that may include a lot of criticism to 1) happen in real time; and 2) happen privately.

Keep an eye out for people who maybe don't contribute as much in meetings or in documents and try to find ways to give them a voice.

Often an individual failure is actually a failure of either process, environment or workflows.

When giving feedback/praise, try to be as specific and thorough as possible.

While not always possible, if you give someone critical feedback, try to also offer a solution or some advice.

Emotion: Take the listener’s emotions into account, not your own.

https://kind.engineering
Kind Engineering: How To Engineer Kindly Kind Engineering: How To Engineer Kindness How do you avoid becoming a Brilliant Jerk? Read this article to learn practical tips on communication, honesty and psychological safety.
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