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Post #2182
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Learning from unexpected service failures can be a catalyst for long-term improvement, as Tines software engineer Shayon Mukherjee shares in this blog post. The story reveals how a Redis upgrade exposed a hidden point of failure in their webhook system, ultimately leading to stronger resilience and more comprehensive testing practices.
https://www.tines.com/blog/engineering-incidents-improvement/
https://www.tines.com/blog/engineering-incidents-improvement/
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