This blog post argues against discussing action items during incident reviews, emphasizing that these meetings should focus on learning and understanding system behavior. The author contends that dedicating time to action items reduces opportunities for valuable insights, as incident reviews offer a unique chance for diverse team members to explore the intricacies of complex socio-technical systems

https://surfingcomplexity.blog/2024/09/28/why-i-dont-like-discussing-action-items-during-incident-reviews/