#вакансия #job #vacancy #remote #fulltime #defi #web3 #headofsupport #communitysupport #community #communitymanagement

We're Hiring: Community Support Team Lead 🌟

We are specialize in developing innovative non-custodial solutions across Crypto Exchange, Trading, DeFi, NFTs, Staking, and more. We are on a mission to revolutionize the blockchain landscape and are looking for an experienced Community Support Team Lead to join our team!

Your Role:
- Community Engagement: Start discussions, answer questions, gather feedback, and address concerns in our community.
- System Development: Build and manage a support system for seamless tracking and insights.
- Native Shilling: Manage multiple accounts and lead natural discussions in relevant groups.
- Feedback Gathering: Generate reports, conduct user interviews, and find valuable product insights.
- Social Media Management: Oversee Twitter, Discord, Reddit, and Telegram to keep the community active and informed.
- Team Management: Lead and improve the performance of the community team, write FAQs, create scripts, and develop SLAs.

What We’re Looking For:
- Experience: 1+ year as a Community Manager in blockchain/crypto.
- English: B2-C1 level or higher.
- Native Shilling: Proficient in the nuances of shilling across platforms.
- Proven Cases: Track record of organizing community activities.
- DeFi Expertise: Deep knowledge of DeFi concepts.
- Metrics Tracking: Ability to monitor and improve community performance.

What We Offer:
- Competitive salary (from 1200$) + bonuses.
- Full-time remote work with flexible hours.
- Regular payments in stablecoins without delays.
- Work in a dynamic and innovative blockchain environment.
- Professional development opportunities.
- A chance to shape the company’s strategy.
- A friendly and professional team.

Apply now to join our team!
https://forms.gle/SWknKWGGvEg9Tc1YA