Answering frequent questions: what is a hold?

A hold is a temporary freeze of a fee during a transaction. In Combo Cards, $0.5–1 is reserved for each payment in case the transaction is declined.

🔹 If the transaction is successful – the fee is returned to your balance.

🔹 If the payment is declined – the hold is deducted.

This is a standard practice to ensure system stability.

Holds can be processed for up to 30 days, depending on the bank processing speed. We do not delay holds on our end — once the platform transfers them to the bank, they appear in your account.