Just wanted to let you know

1) everyone who did not get their pack will obviously receive a full refund. Not quite as exciting as getting the pack but that’s what happens when the demand is higher than the supply

2) our support team has received numerous requests. They will go through them one by one and each issue will be addressed. However, let’s not forget. Behind every account there is a real person: they genuinely want to help resolve every single issue as fast as they can. However, let’s be real. Let’s express our feedback (no matter positive or negative) in a humane way. These are real people that have to sort out a lot with no fault of their own.

We are building something amazing together. There’s no place for abuse towards them here.