📢 CloudBank Earnings Data Delay Notice

Dear CloudBank Community,

Since the evening of September 2, some users have reported delays in the display and receipt of direct referral and team rewards.

The CloudBank technical team immediately began investigating the issue.

After an initial review, the recent growth in platform users and node activity has increased data-processing and system concurrency pressure.

To further improve system stability, the technical team is currently carrying out architecture optimization and performance upgrades across earnings data processing, reward settlement, and related system modules.

As a result, some reward data may experience delayed display or processing.

🔹 Please note the following regarding this delay:

1️⃣ Reward Data Will Not Be Lost

For direct referral and team rewards that meet CloudBank’s reward rules but have not yet been properly displayed or credited, the current issue is primarily related to data-processing delays.

The technical team will conduct a step-by-step verification of the relevant data.

Any rewards confirmed to meet the applicable rules will be issued or settled according to the verified data.

2️⃣ Please Do Not Repeat Operations

During the system optimization and data verification process, users do not need to re-bind accounts, repeat operations, or take any additional action.

Please wait patiently for data synchronization and reward settlement to be completed.

3️⃣ Continuously Improving System Capacity

As CloudBank’s products and community continue to grow, we will further strengthen:

▸ System stability
▸ Data-processing efficiency
▸ Overall system capacity
▸ User experience

We will continue to advance the relevant optimization work.

💚 We sincerely apologize for any inconvenience caused by this delay.

At the same time, we sincerely appreciate every community member’s understanding, patience, and support.

CloudBank will continue to prioritize user interests and data accuracy, while ensuring that rewards meeting the applicable rules are properly processed.

🙏 Thank you for your continued support and trust.

CloudBank Team
September 3, 2026