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An interesting point of view on reliability through the prism of everyday work and experience from other industries.

The normal work of creating reliability is an article by Lorin Hochstein, that asks: what instead of thinking of how an incident could have been prevented, we ask: what do we do daily to avoid having incidents constantly.

P.S. "Invert, always invert" - Carl Jacobi

#sre #reliability #culture
Surfing Complexity The normal work of creating reliability Here’s a recent comment on LinkedIn from John Allspaw, on a post by Gandhi Mathi Nathan Kumar about availability. Allspaw’s comment is a succinct description of a safety model proposed …
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