This quote from there should be carved in stone and put upon every technical manager's desk:
reliability is everyone's job.
If you, or engineering leads who work in your org don't think so, then hiring a separate team to care about it isn't going to help.
There is also a complimentary article - Oncall: An Equal-Opportunity Waste of Time which is Ok, but I enjoyed the first one much more!.
#sre #culture