A week ago Chris Messina had a webinar called "The future of messaging bots and chat for business". I really enjoyed watching the video script and I hope that it would be helpful for you too! Yesterday he wrote a great wrap-up with best thoughts and insights and I'm 100% sure it would help everyone to refresh their knowledge base and get some useful insights! 🤖 ❤️

Hint: at the end of the post you can find an example of best use case for group bots I've seen till the moment. 😉

https://medium.com/chris-messina/the-future-of-messaging-bots-and-chat-for-business-54b94380ffb7