Interesting point of view in the article from TechCrunch reviewing the latest Facebook Messenger update which was released yesterday. The biggest update was done for the thing called “persistent menu” - it’s a navigation menu you can always access from any point of your interaction with a bot. So, this menu was rebuilt - you can now add categories/subcategories to it. It was also brought upfront - so it’ll most likely be a starting point of user bot journey. And the most important thing here - they have even allowed to hide the text input field in order to turn off all the text conversations. And I like it the most - right now you can decide which one bot to build: smart chatty assistant with great NLP capabilities or lightweight buttons/menus app inside messenger. One more step into a WeChat story.
https://goo.gl/W2dgFu
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