Hello everybody! Do you remember, two weeks ago WhatsApp released a new Business API?

Here is a funny story from India. Indian railwaymen complain about poems and good morning wishes in official WhatsApp support channels😅


Official Whatsapp contact was created in order to receive messages like: "toilet is not working", "the station is not clean enough," but in addition to complaints, they began to receive pictures, wishes and even Hindi poems!

About receiving such forwards, a senior Railways official said: “We have asked the staff to delete these messages, which we receive daily. The most repeated messages include ‘sending a particular forward message to 15 people to ensure good luck in one’s life’. These messages are a nuisance and waste of our time.”

Apart from the helpline, the Railways is also active on Twitter. We hope that they won't have such problems there😊

https://indianexpress.com/article/cities/mumbai/railways-whatsapp-helpline-numbers-forwards-friendship-day-wishes-exceed-number-of-complaints-5294833